State Farm® Insurance Agent Nick Romo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Reed Mizener
May 15, 2026
"Fran was very helpful setting me up with a new insurance policy which saved me money! She relayed all of the information for my new policy very well and I would highly recommend using state farm services."
Owen McCarthy
May 15, 2026
"Very easy to do and everything was handled well. Fran was a big help!!!"
"Thank you for your feedback, Owen! I'm happy to hear that everything went smoothly and that Fran was able to assist you effectively. We appreciate your support and are here if you need anything else!"
kiana Reynolds
May 12, 2026
"He was pretty quick with my glass claim very helpful"
"Kiana, thank you for your feedback! I'm happy to know that your claim was handled quickly and that you found the service helpful. If you have any more questions or need assistance in the future, feel free to reach out. Thanks for choosing us!"
kathleen Strickland
May 11, 2026
"I called and spoke with Serenity because I am getting a new car and had some questions. she helped me get my insurance card and a binder in no time at all. Very helpful and super friendly Serenity also helped make sure I got a good price."
"Thank you, Kathleen, for sharing your experience! I'm happy to know you received efficient and friendly assistance with your new insurance. It's wonderful that you got a good price too. If there's anything else you need, just let us know!"
Gregory Francis
May 7, 2026
"Fran was super helpful,she made the process seem very seamless , nice doing business with the company!"
"Thank you for your feedback, Gregory! I'm glad the process felt seamless for you. We appreciate your business and are here to help with any future needs. Let us know if there's anything else we can do for you!"
Shelly Ahart
May 6, 2026
"Nick takes the time to customize your insurance needs. Have been with him for years."
"Thank you, Shelly! I'm glad to hear that your insurance needs have been well taken care of over the years. Your loyalty is truly appreciated. If there's anything else we can help with, just let us know!"
Farooq Warraich
May 4, 2026
"Excellent guidelines I appreciate and recommend as well"
"Thank you, Farooq! I'm happy to know you found our guidelines helpful and appreciate your recommendation. If you have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
Keun Synhavong
May 1, 2026
"The ladies in the office was very polite and helpful. We live in WA state and my daughter live in NY. They made everything easy and smooth to transfer my policy."
"Thank you, Keun! I'm happy to hear that our team was able to assist you and your daughter with the policy transfer. We strive to make the process as seamless as possible for our customers. If there's anything else we can do for you, just let us know!"
Joe Welklin
April 29, 2026
"Fran made signing up very easy."
"Thank you, Joe! I'm happy to know the sign-up process was easy for you. We appreciate your feedback and are here to help with any insurance needs you may have. Let us know if there's anything else we can assist with!"
Michael Xu
April 27, 2026
"Great pricing and insurance policy. Excellent help from Fran"
"Hey, Michael! Thank you for letting us know about the great pricing and your renter's insurance policy. We appreciate you sharing your experience. It’s great to hear the policy met your expectations and offered solid value. We’re glad the support you received made a difference during your experience."
Elizabeth Torti
April 24, 2026
"Fran was so helpful, quick, and efficient!!!! So grateful for their quick and reliable service!"
"Elizabeth, thank you for your feedback! I'm happy to hear that Fran provided you with quick and efficient service. We truly appreciate your trust in us. Reach out anytime if you need further assistance!"
agm032064
April 20, 2026
"Fran was very helpful in comparing rates. No pressure just facts. I appreciate her time and expertise. Her picture should be on the review page. Thanks Fran."
"Thank you! I'm glad you found the assistance helpful and informative. We appreciate your suggestion about the review page. If there's anything else you need, just let us know!"
Ro Hamilton
April 17, 2026
"Fran has been a tremendous support and fantastic resource on my latest mission to minimize my monthly insurance costs while maintaining the same coverage :) With her knowledge and insight I was able to save great money, and she’s a delight to work with. Super grateful to have her here in our community 🥰 Big thanks to Fran, I’m happy to be with a great agent & team here in Ithaca! update 04/26 - Big thanks to Serenity, as well!!! 🥰"
"Thank you for your review, Ro! I'm so happy to hear that Fran was able to assist you in reducing your monthly insurance costs while keeping your coverage intact. Her expertise and dedication truly make a difference. We're grateful to have you as part of our community in Ithaca. If you need anything else, feel free to reach out!"
Michael Henry
April 16, 2026
"My conversation with Serenity was pleasant. It was like speaking with a close friend. Serenity took the time to explain, making sure that I understood everything. I have been with Nick Romo for over 5 years and never had a problem. I intend to stay. A great agent!!"
"Thank you, Michael! I'm glad to know you're happy with everything. If you ever need assistance or have questions, feel free to reach out. Thanks for choosing us!"
Colleen Hunt
April 15, 2026
"Nick and his team are some of the most kind and professional people I have ever worked with. I was going through a really rough time in my life and also dealing with a major issue with another insurance company. I called Nick's office and spoke with Catrina, and she was incredibly helpful. Within minutes, she had my home and auto insurance switched over to State Farm for me. I have been with them for about a year now and haven't had any issues at all. Their kindness and support really meant a lot to me, and I won't forget it. I would definitely recommend them!"
"Thank you so much, Colleen! I'm really happy to hear that our team, especially Catrina, was able to assist you during a challenging time. It's wonderful to know that our support and service have made a positive impact on your experience. We truly appreciate your recommendation and are here for any future needs you may have. Thanks for choosing us!"
guang hua jin
April 10, 2026
"fran was helpful during the claim process"
"Guang, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Ithaca."
Xuan Meng
April 9, 2026
"Professional service without any complaints when customers deal with the car dealer switch delivery date few times. Always help the customer try to get the best offer . Love is Best !"
"Thank you, Xuan, for sharing your experience! I'm glad to hear that our team provided professional service and assisted you with the delivery date changes. We always aim to help our customers get the best offers. If there's anything else you need, feel free to reach out!"
Jiawei Chen
April 7, 2026
"Fran is being very nice and helpful!"
"Thank you, Jiawei, for your feedback! I'm glad to know you found our service helpful. Our team is committed to providing excellent support. If you need anything else, feel free to reach out!"
Shawn Moyer
April 3, 2026
"Fran was a huge help! Thanks Fran!"
"Shawn, thank you for your review! I'm happy to hear that Fran was able to assist you so well. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"
Wanda Grunberg
April 1, 2026
"Fran was very helpfully and patient with me great experience"
"Thank you, Wanda! I'm glad you had a great experience with our team. We appreciate your feedback and are here to help with any of your insurance needs. If there's anything else we can assist with, just let us know!"
Sam Miller
April 1, 2026
"Fran did an amazing job with helping me set up my boaters insurance she was super patient with me while I gathered all my information and answer all questions I had"
"Thank you, Sam! I'm glad to know you had a positive experience setting up your insurance. Your satisfaction is important to us. If there's anything else we can help with, just let us know!"
MS
March 31, 2026
"Thank you guys so much for all your help all these years. You are great at remembering us individually and knowing us by name. Always efficient, kind and helpful!"
"Masi, thank you for your wonderful feedback! I'm happy to know that our team's personalized service and efficiency have made a positive impact over the years. We truly appreciate your continued trust and support. Let us know if there's anything else we can do for you!"
Denise Stribula
March 28, 2026
"Such a pleasure talking to an informative young lady. She was knowledgeable about the needs I would need for car insurance."
"Thank you, Denise! I'm glad you had a positive experience with our team. It's wonderful to know you received the information needed for your insurance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Angel Rivera
March 25, 2026
"Fran and Serenity were outstanding as they help us so much. World class service and we are thankful for them helping us."
"Angel, thank you for your fantastic feedback! I'm happy to know that our team provided you with world-class service and made a positive impact. If there's anything else you need, just let us know!"
Nicole Bright
March 24, 2026
"I have been with State Farm for many years and have never had any complaints, but TODAY I must recognize the OVER & BEYOND attention and customer care that was provided to me by Serenity Love at my State Farm brokers office. I recently bought a brand new vehicle (2025 Honda CRV) and out of nowhere I had a crack in my windshield. I have no idea how it happened, but because I am very concerned about my vehicle warranty and wanting the repairs done correctly, I reached out to my local office for guidance. Serenity helped me every step of the way and made sure the MY NEEDS and requests were handled with the upmost professionalism and care! I feel heard and appreciated! Because of her attention and care, I will forever be grateful to be a State Farm customer."
"Thank you, Nicole, for your feedback! I'm glad to hear about the outstanding service you received. It's great to know that your concerns with your new vehicle's windshield were addressed with such care and professionalism. Your satisfaction is very important to us, and we're grateful to have you as a valued State Farm customer. If there's anything else you need, just let us know!"