State Farm® Insurance Agent Nick Romo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Laura O'Brien-Nasi
October 21, 2026
"The customer service at State Farm is amazing. They really take the time to get to know you and help you find exactly what you are
Looking for. I will be using them for all my insurance needs!
-Margaret N."
"Thank you, Margaret! I'm happy to hear that you had a great experience with our customer service. We always strive to understand your needs and provide the right solutions. We're glad to have you with us for all your insurance needs. Feel free to reach out if you need anything else!"
Caleb Richards
October 13, 2026
"My previous State Farm agent messed up my policy when I added a new car, and my bill just went through the roof over the course of a few months. I caught it after transferring to Nick's office when I added renters insurance. As soon as I brought it to his teams attention, they got right on top of it, and have been going through the whole process of fixing my billing and keeping me updated regularly. Special shout to Serenity for handling this and providing excellent customer service the whole time."
"Caleb, thank you for taking the time to leave us a review! I'm glad we could help sort out the issues with your policy and billing. Serenity and the team are committed to providing excellent service, and it's great to hear they kept you updated throughout the process. We're here for you, so feel free to reach out if you need anything else!"
Jessica LeCuyer
October 6, 2026
"I’ve been with State Farm for years and I’ve always been appreciative of how willing and able they are to help me. They explain things very well and give you a lot of options. And if they aren’t able to help you, they couldn’t point you in the right direction so you’re not left hanging without answers."
"Thank you, Jessica! I'm happy to hear that you've consistently had a positive experience with us. It's wonderful to know our team has been readily available whenever you've needed assistance. Your recommendations mean a lot to us. Let us know if there's anything else we can do for you!"
Bill Shaw
October 2, 2026
"Both Rasta and Fran were wonderful. They made the changes to my policy completely painless and smooth."
"Thanks, Bill! I'm glad our team made your policy changes easy. We appreciate your feedback. Let us know if you need anything else!"
Mingyang You
October 2, 2026
"Great experience with Frances! She is professional, efficient, and super friendly:)"
"Thank you, Mingyang! I'm glad to hear that Frances made your experience a great one with her professionalism and friendly approach. We're lucky to have her on our team. Let us know if we can help with anything else!"
Rachel Morgan
September 28, 2026
"Nick was incredibly helpful switching my insurance from Florida to New York! Appreciate State Farm so much!"
"Rachel, thank you for taking the time to leave us a review! I'm happy to hear that we were able to assist you with your insurance transition from Florida to New York. We appreciate your support!"
belem sid abass
September 24, 2026
"Very professional and helpful team"
"Thank you, Belem, for your review! I'm happy to hear that you found our team professional and helpful. We strive to provide the best service possible. Let us know if we can help with anything else!"
NICHOLAS OROBATOR
September 4, 2026
"Fran was really helpful. She answered all my questions and offered me a fantastic quote."
"Nicholas, thank you for taking the time to leave us a review! I'm happy to hear that Fran was able to assist you and provide a fantastic quote. We're here to make things easy for you. Feel free to reach out if you need anything else!"
Yuki Yi
September 4, 2026
"Nick is really nice and with patience to communicate!"
"Yuki, thank you for taking the time to leave us a review! I'm happy to hear that you had a positive experience with our office. We always strive to provide clear and patient communication. Let us know if we can help with anything else!"
olayinka adekugbe
September 1, 2026
"Fran was so pleasant and helpful"
"Thank you, Olayinka! I'm glad to know you had a pleasant and helpful experience with our office. We aim to make every interaction a positive one. Let us know if we can help with anything else!"
S M
August 31, 2026
"Frances was really nice and made transfer smooth. Definitely recommend this office."
"Thank you! I'm glad your transfer process was smooth and pleasant. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
Ella Hunt
August 25, 2026
"Fran was extremely helpful and nice. She got me a quote I was very happy with"
"Hey, Ella! Thank you for recognizing how helpful and friendly Fran was while assisting you with your renters insurance. We appreciate hearing that you were happy with the quote she provided!"
Nick Choi
August 14, 2026
"Serenity of this office was extremely responsive, reliable and easy to work with. Definitely five stars and above!"
"Thank you, Nick! I'm happy to hear that you found our office responsive and reliable. Your feedback means a lot to us. We're always here to help if you need anything else!"
Caleb Hansen
August 13, 2026
"Nick was very respectful, personable, and informative when explaining all the benefits I now have with Star Farm insurance!"
"Caleb, thank you for taking the time to leave us a review! I'm happy to hear that you found the explanation of your benefits with State Farm both respectful and informative. We're here to make sure you feel confident in your coverage. Let us know if we can help with anything else!"
Jason Liu
August 6, 2026
"Great smooth experience"
"Jason, I'm happy to hear you had a smooth experience with us. Let us know if we can help with anything else!"
Kayla K
August 5, 2026
"Fran was so kind and thorough helping me through the process of getting auto and renters insurance. She was honest, transparent, and seemed to really care about me and my needs. I'm looking forward to meeting the team in person!"
"Thank you, Kayla! I'm glad you had a caring and thorough experience while setting up your insurance. We look forward to welcoming you to our office and meeting you in person soon. Feel free to reach out if you need anything else!"
Melati Ramadhani
July 29, 2026
"He recommends the optimal option based on my needs, not trying to upsell. He even give me recommendations on how to lower my insurance rate."
"Melati, thank you for taking the time to leave us a review! I'm happy to hear that you felt the recommendations were tailored to your needs and that you found the advice on lowering your insurance rate helpful. We're here to make sure you have the best coverage for your situation. Let us know if we can help with anything else!"
Timeless Times
July 22, 2026
"Nick was thee most helpful person when it comes to helping me find the right insurance at a reasonable price. As this is a very daunting task, he really came threw for us"
"Thank you! I'm happy to hear that we were able to assist you in finding the right insurance at a reasonable price. It's great to know that we could make the process less daunting for you. We're always here if you need anything else!"
Sierra Houck
July 22, 2026
"Staff was very helpful and pleasant!"
"Sierra, thank you for taking the time to leave us a review! I'm happy to hear that our staff was helpful and pleasant during your visit. We appreciate your support!"
Tiffany Lubrino
July 21, 2026
"This is my first experience getting auto + rent bundle insurance, and this whole process went very smoothly! Thank you so much to Fran and the team for being really helpful and patient. I definitely recommend 100%. Quote was reasonably priced as well!"
"Tiffany, I'm happy to hear that your first experience with our auto and rent bundle insurance went smoothly. Fran and the team are always here to help and I'm glad they could assist you. We appreciate your recommendation and are glad you found the quote reasonable. Let us know if we can help with anything else!"
Mollie Futterman
July 21, 2026
"Fran and Nick are incredibly helpful and friendly!"
"Hey, Mollie! Fran and I are so glad that we could provide the friendly and helpful care you deserve. Making sure you feel supported every time you reach out is what we aim for, and we appreciate you taking a moment to share your feedback with our community. Thank you!"
J M
July 16, 2026
"I can’t say enough about this agency when it comes to assisting their clients through the aftermath of an accident. Every representative I worked with made the process of filing a claim, to closing the claim, effortless! Thank you!!"
"Thank you! I'm really happy to hear that our team was able to make the claims process smooth and effortless for you after your accident. We strive to provide the best support possible during such times. We're always here if you need anything else!"
Janelle Marie
July 9, 2026
"Great experience working with Fran from start to finish. The entire process of switching my auto insurance was seamless, quick and efficient. She explained everything thoroughly and was always quick to respond to any questions. Thank you for all of the help!"
"Janelle Marie, thank you for taking the time to leave us a review! I'm happy to hear that your transition to our insurance was smooth and efficient. It's great to know everything was explained thoroughly and that your questions were answered quickly. We're always here if you need anything else!"
Kevin Brown
July 9, 2026
"Great experience. I have had to file a couple claims unfortunately over the years. Nick and his team have always made the experience as smooth as possible. It has always been a pleasure."
"Kevin, thank you for taking the time to leave us a review! I'm happy to hear that we've been able to make the claims process smooth for you over the years. It's always a pleasure working with you. Let us know if we can help with anything else!"
Joann Encarnacion
July 3, 2026
"I have had such a wonderful experience so far with Nick Romo - State Farm Insurance Agent. I needed to get insurance for a new vehicle so I could go the same day and register the car. Serenity was super friendly and helpful. Serenity took the time to explain everything and answer any questions I had. I was able to go that day, get the car on the road and start driving. Thank you Serenity! Everyone I have ever dealt with so far has been friendly, patient and professional. I have and will continue to recommend Nick Romo - State Farm Agent to all my friends, family and colleagues ."
"We love to see reviews like yours, Joann! Serenity works hard to ensure every explanation is clear and every request for auto insurance is handled promptly, especially when you need to get driving that same afternoon. Knowing you have had such a friendly and professional experience with our team means the world to us. Thank you for your support!"