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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of NICHOLAS OROBATOR

NICHOLAS OROBATOR

September 4, 2026

5  out of  5
rating by NICHOLAS OROBATOR
"Fran was really helpful. She answered all my questions and offered me a fantastic quote."
We responded:
"Nicholas, thank you for taking the time to leave us a review! I'm happy to hear that Fran was able to assist you and provide a fantastic quote. We're here to make things easy for you. Feel free to reach out if you need anything else!"
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Yuki Yi

September 4, 2026

5  out of  5
rating by Yuki Yi
"Nick is really nice and with patience to communicate!"
We responded:
"Yuki, thank you for taking the time to leave us a review! I'm happy to hear that you had a positive experience with our office. We always strive to provide clear and patient communication. Let us know if we can help with anything else!"
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olayinka adekugbe

September 1, 2026

5  out of  5
rating by olayinka adekugbe
"Fran was so pleasant and helpful"
We responded:
"Thank you, Olayinka! I'm glad to know you had a pleasant and helpful experience with our office. We aim to make every interaction a positive one. Let us know if we can help with anything else!"
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S M

August 31, 2026

5  out of  5
rating by S M
"Frances was really nice and made transfer smooth. Definitely recommend this office."
We responded:
"Thank you! I'm glad your transfer process was smooth and pleasant. We appreciate your recommendation and are here to help with any of your insurance needs. Feel free to reach out if you need anything else!"
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Ella Hunt

August 25, 2026

5  out of  5
rating by Ella Hunt
"Fran was extremely helpful and nice. She got me a quote I was very happy with"
We responded:
"Hey, Ella! Thank you for recognizing how helpful and friendly Fran was while assisting you with your renters insurance. We appreciate hearing that you were happy with the quote she provided!"
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Nick Choi

August 14, 2026

5  out of  5
rating by Nick Choi
"Serenity of this office was extremely responsive, reliable and easy to work with. Definitely five stars and above!"
We responded:
"Thank you, Nick! I'm happy to hear that you found our office responsive and reliable. Your feedback means a lot to us. We're always here to help if you need anything else!"
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Caleb Hansen

August 13, 2026

5  out of  5
rating by Caleb Hansen
"Nick was very respectful, personable, and informative when explaining all the benefits I now have with Star Farm insurance!"
We responded:
"Caleb, thank you for taking the time to leave us a review! I'm happy to hear that you found the explanation of your benefits with State Farm both respectful and informative. We're here to make sure you feel confident in your coverage. Let us know if we can help with anything else!"
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Jason Liu

August 6, 2026

5  out of  5
rating by Jason Liu
"Great smooth experience"
We responded:
"Jason, I'm happy to hear you had a smooth experience with us. Let us know if we can help with anything else!"
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Kayla K

August 5, 2026

5  out of  5
rating by Kayla K
"Fran was so kind and thorough helping me through the process of getting auto and renters insurance. She was honest, transparent, and seemed to really care about me and my needs. I'm looking forward to meeting the team in person!"
We responded:
"Thank you, Kayla! I'm glad you had a caring and thorough experience while setting up your insurance. We look forward to welcoming you to our office and meeting you in person soon. Feel free to reach out if you need anything else!"
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Melati Ramadhani

July 29, 2026

5  out of  5
rating by Melati Ramadhani
"He recommends the optimal option based on my needs, not trying to upsell. He even give me recommendations on how to lower my insurance rate."
We responded:
"Melati, thank you for taking the time to leave us a review! I'm happy to hear that you felt the recommendations were tailored to your needs and that you found the advice on lowering your insurance rate helpful. We're here to make sure you have the best coverage for your situation. Let us know if we can help with anything else!"
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Timeless Times

July 22, 2026

5  out of  5
rating by Timeless Times
"Nick was thee most helpful person when it comes to helping me find the right insurance at a reasonable price. As this is a very daunting task, he really came threw for us"
We responded:
"Thank you! I'm happy to hear that we were able to assist you in finding the right insurance at a reasonable price. It's great to know that we could make the process less daunting for you. We're always here if you need anything else!"
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Sierra Houck

July 22, 2026

5  out of  5
rating by Sierra Houck
"Staff was very helpful and pleasant!"
We responded:
"Sierra, thank you for taking the time to leave us a review! I'm happy to hear that our staff was helpful and pleasant during your visit. We appreciate your support!"
Profile photo of Tiffany Lubrino

Tiffany Lubrino

July 21, 2026

5  out of  5
rating by Tiffany Lubrino
"This is my first experience getting auto + rent bundle insurance, and this whole process went very smoothly! Thank you so much to Fran and the team for being really helpful and patient. I definitely recommend 100%. Quote was reasonably priced as well!"
We responded:
"Tiffany, I'm happy to hear that your first experience with our auto and rent bundle insurance went smoothly. Fran and the team are always here to help and I'm glad they could assist you. We appreciate your recommendation and are glad you found the quote reasonable. Let us know if we can help with anything else!"
Profile photo of Mollie Futterman

Mollie Futterman

July 21, 2026

5  out of  5
rating by Mollie Futterman
"Fran and Nick are incredibly helpful and friendly!"
We responded:
"Hey, Mollie! Fran and I are so glad that we could provide the friendly and helpful care you deserve. Making sure you feel supported every time you reach out is what we aim for, and we appreciate you taking a moment to share your feedback with our community. Thank you!"
Profile photo of J M

J M

July 16, 2026

5  out of  5
rating by J M
"I can’t say enough about this agency when it comes to assisting their clients through the aftermath of an accident. Every representative I worked with made the process of filing a claim, to closing the claim, effortless! Thank you!!"
We responded:
"Thank you! I'm really happy to hear that our team was able to make the claims process smooth and effortless for you after your accident. We strive to provide the best support possible during such times. We're always here if you need anything else!"
Profile photo of Janelle Marie

Janelle Marie

July 9, 2026

5  out of  5
rating by Janelle Marie
"Great experience working with Fran from start to finish. The entire process of switching my auto insurance was seamless, quick and efficient. She explained everything thoroughly and was always quick to respond to any questions. Thank you for all of the help!"
We responded:
"Janelle Marie, thank you for taking the time to leave us a review! I'm happy to hear that your transition to our insurance was smooth and efficient. It's great to know everything was explained thoroughly and that your questions were answered quickly. We're always here if you need anything else!"
Profile photo of Kevin Brown

Kevin Brown

July 9, 2026

5  out of  5
rating by Kevin Brown
"Great experience. I have had to file a couple claims unfortunately over the years. Nick and his team have always made the experience as smooth as possible. It has always been a pleasure."
We responded:
"Kevin, thank you for taking the time to leave us a review! I'm happy to hear that we've been able to make the claims process smooth for you over the years. It's always a pleasure working with you. Let us know if we can help with anything else!"
Profile photo of Joann Encarnacion

Joann Encarnacion

July 3, 2026

5  out of  5
rating by Joann Encarnacion
"I have had such a wonderful experience so far with Nick Romo - State Farm Insurance Agent. I needed to get insurance for a new vehicle so I could go the same day and register the car. Serenity was super friendly and helpful. Serenity took the time to explain everything and answer any questions I had. I was able to go that day, get the car on the road and start driving. Thank you Serenity! Everyone I have ever dealt with so far has been friendly, patient and professional. I have and will continue to recommend Nick Romo - State Farm Agent to all my friends, family and colleagues ."
We responded:
"We love to see reviews like yours, Joann! Serenity works hard to ensure every explanation is clear and every request for auto insurance is handled promptly, especially when you need to get driving that same afternoon. Knowing you have had such a friendly and professional experience with our team means the world to us. Thank you for your support!"
Profile photo of Brian Hofstetter

Brian Hofstetter

July 2, 2026

5  out of  5
rating by Brian Hofstetter
"Serenity was very helpful and gave me a great rundown of the insurance policy! Super competent and kind!"
We responded:
"Brian, thank you for taking the time to leave us a review! I'm glad to hear that Serenity was able to provide you with a clear and helpful explanation of your insurance policy. We appreciate your kind words and are here if you need anything else!"
Profile photo of Travis Donselman

Travis Donselman

June 23, 2026

5  out of  5
rating by Travis Donselman
"Awesome experience with Fran. I came in for help submitting my paperwork for a life insurance payout. Even though I was not a client, Fran generously gave of her time to help me, easily an hour. She made multiple phone calls on my behalf and took care of all the paperwork. Much appreciated! Even more appreciated was her professionalism, sincere desire to help, and friendliness. Based on my experience, I would without hesitation go to them or recommend them to others. Thanks, Fran and Nick!"
We responded:
"I really appreciate you taking the time to share this, Travis. Dealing with a life insurance payout involves a lot of moving parts, and Fran wanted to make sure you weren't left figuring it out on your own. She is highly dedicated, and taking an hour out of her day to make those phone calls and clear out the paperwork is exactly how she operates. Thank you for the solid shout-out, and know that our doors are always open if you ever need us down the road."
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sceptre155

June 18, 2026

5  out of  5
rating by sceptre155
"Super helpful and easy to work with."
We responded:
"Thank you! I'm happy to hear that you found our team super helpful and easy to work with. We strive to make your experience as smooth as possible. Let us know if we can help with anything else!"
Profile photo of Regina Allen

Regina Allen

June 11, 2026

5  out of  5
rating by Regina Allen
"I got a quote for automobile insurance from Frances Rendino. She is very knowledgeable and pleasant to deal with. I purchased the auto insurance that she quoted and am looking forward to working with her as my new insurance agent."
We responded:
"Thank you, Regina! I'm glad you had a great experience getting your insurance with us. We're excited to have you on board and are here to help whenever you need. Don't hesitate to reach out if you need anything!"
Profile photo of Pedro Nunez (R2Detour)

Pedro Nunez (R2Detour)

June 4, 2026

5  out of  5
rating by Pedro Nunez (R2Detour)
"I had a great experience. Nick was very pleasant, and Fran was a sweetheart. Coming from NYC, I can tell you that the whole thing was pain free, pretty straightforward. So I give them props for that."
We responded:
"Pedro, thank you for taking the time to leave us a review! I'm glad to hear that your experience with us was smooth and straightforward. We appreciate your support!"
Profile photo of T Brewster

T Brewster

June 2, 2026

5  out of  5
rating by T Brewster
"Nice team of people. I called their office, Fran picked up the phone and within 5 minutes had the information I needed via email. Efficient, helpful and personable. Go see Nick at State Farm for your auto and home insurance needs. Never hurts to get a quote!"
We responded:
"T Brewster, thank you for taking the time to leave us a review! I'm glad to hear that Fran was able to assist you quickly and efficiently. We strive to provide helpful and personable service to everyone who contacts our office. We appreciate your recommendation and are here to help with any of your insurance needs. Don't hesitate to reach out if you need anything!"
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Heather Youngs

May 27, 2026

5  out of  5
rating by Heather Youngs
"Wonderful to work with for all insurance needs!"
We responded:
"Thank you, Heather! I'm happy to hear that you've had a great experience with us for your insurance needs. We strive to make things easy and straightforward for everyone. We appreciate your support!"