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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ashley Ulacco

Ashley Ulacco

October 10, 2025

5  out of  5
rating by Ashley Ulacco
"I’ve always had a good experience with State Farm! And this time calling in to add a vehicle to the policy was no exception. Thank you Fran! This switch saved us money by combining both household vehicles and our home policy :) a win!"
We responded:
"Ashley, thank you for sharing your positive experience! I'm glad Fran was able to assist you and help you save by combining your policies. It's wonderful to know that you're satisfied with our service. Let us know if there's anything else we can do for you!"
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Rayne

October 9, 2025

5  out of  5
rating by Rayne
"Fran was great today!!"
We responded:
"Thank you, Rayne! I'm happy to hear that Fran provided you with great service today. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Joseph Devine

October 8, 2025

5  out of  5
rating by Joseph Devine
"Fran was very nice and very helpful."
We responded:
"Thank you, Joseph! I'm happy to hear that Fran was able to assist you so well. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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jeff avery

October 8, 2025

5  out of  5
rating by jeff avery
"I had the best service ever.fran is the greatest."
We responded:
"Thank you, Jeff! I'm glad to hear you had excellent service from Fran. Our team is committed to top-notch support, and it's great to know Fran impressed you. If you need anything else, feel free to reach out!"
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Dennis Zevotek

October 3, 2025

5  out of  5
rating by Dennis Zevotek
"Fran is super"
We responded:
"Thank you, Dennis! I'm happy to hear that Fran provided you with excellent service. We appreciate your feedback and are always here to assist with any insurance needs you may have. Thanks for choosing us!"
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Richard Conover

September 29, 2025

5  out of  5
rating by Richard Conover
"Very impressed with the information with the insurance agent. Frances Rendino is the best."
We responded:
"Thank you, Richard! I'm happy to hear that you were impressed with the information provided. Frances is indeed fantastic, and I'm glad she could assist you. If you have any more questions or need further assistance, feel free to reach out!"
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Black Jiren

September 29, 2025

5  out of  5
rating by Black Jiren
"Fran was very helpful top tier customer Service she had no problem doubling down on the information for me I thought I didn’t want it and she help me want it"
We responded:
"Thank you! I'm happy to hear that Fran provided you with such excellent service. It's great to know she was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out!"
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Tammy Raner Webster

September 26, 2025

5  out of  5
rating by Tammy Raner Webster
"Absolutely amazing customer service. Fran is amazing to work with!"
We responded:
"Thank you, Tammy! I'm happy to hear about your positive experience with Fran. Our team is dedicated to providing exceptional service, and it's great to know Fran made such a positive impact. If you need anything else, feel free to reach out!"
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Tracey Peabody

September 26, 2025

5  out of  5
rating by Tracey Peabody
"Fran took lots of time helping me getvthe right coverage. Great people. Highly recommend. Thanks Fran!!"
We responded:
"Thank you, Tracey! I'm happy to hear that Fran was able to assist you in finding the right coverage. We appreciate your recommendation and are grateful for your support. If you need anything else, feel free to reach out!"
Profile photo of Bert Adams-Kucik

Bert Adams-Kucik

September 22, 2025

5  out of  5
rating by Bert Adams-Kucik
"I want to send a huge thank you to Fran at Nick Romo State Farm Insurance. She was very helpful to me, as I navigated the changing of auto coverage and assisting in getting me the needed documents in timely manner. Pleasant from start to finish, she answered all my questions and left me feeling reassured that it was all covered. The group has provided me with excellent service for my home owners and multiple auto coverage. Highly recommend working with Nick Romo State Farm!"
We responded:
"Thank you, Bert, for your wonderful feedback! I'm delighted to hear that Fran was able to assist you effectively with your coverage changes and provide the necessary documents promptly. It's great to know that you feel reassured and satisfied with the service for your coverage. We truly appreciate your recommendation and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Jean Garofoli

September 16, 2025

5  out of  5
rating by Jean Garofoli
"Nice, efficient, price competitive. Fran was super great!"
We responded:
"Thank you, Jean! I'm happy to hear you found our service efficient and competitive. Fran will be delighted to know you appreciated her efforts! Let us know if there's anything else we can assist you with."
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Arezoo S

September 16, 2025

5  out of  5
rating by Arezoo S
"I had an appointment with Frances to go over of insurance policies and purchase my car insurance. She is very friendly and explained all the details. I enjoyed the process!"
We responded:
"Arezoo, thank you for sharing your experience! I'm happy to hear that Frances made the process enjoyable and provided clear explanations. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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David Dewey-Wright

September 16, 2025

5  out of  5
rating by David Dewey-Wright
"Prompt call back to swap vehicles on my insurance. Professional and courteous. Thank you!"
We responded:
"David, thank you for your feedback! I'm happy to hear that you received a prompt call back and found our service professional and courteous. Let us know if there's anything else we can assist you with!"
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Leo

September 16, 2025

5  out of  5
rating by Leo
"Fran is the is best .. great help appreciated her so much for helping,,"
We responded:
"Thank you, Leo! I'm glad to hear that Fran was able to assist you so well. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Lir Dahl

September 12, 2025

5  out of  5
rating by Lir Dahl
"The entire team is great and always very responsive. Fran especially made my experience very pleasant and she got me everything that I needed done within a 15 minute phone call. Very good service and rates!"
We responded:
"Thank you, Lir! I'm happy to hear that you had a pleasant experience with our team, especially with Fran's assistance. We strive to provide responsive service and are glad you found our rates and service satisfactory. If you need anything else, feel free to reach out!"
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Jesse Steve

September 9, 2025

5  out of  5
rating by Jesse Steve
"Serenity was so attentive… She even handled me well when I was essentially refusing to deal with anybody except Nick… And I can be a pain in the butt too;) Saved money. Smooth transition. Clean and responsive and direct communication. Would hire . 5 stars So Nick , if you see this, I am requesting that serenity also sign this year’s Christmas card:) Thanks guys. We love our State Farm team"
We responded:
"Thank you, Jesse! I'm happy to hear about your positive experience with Serenity and the team. It's great to know that the transition was smooth and communication was clear. I'll be sure to pass along your kind words to Serenity! We appreciate your support and are here for any other needs you may have. Let us know if there's anything else we can do for you!"
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Brenda Thorp

September 4, 2025

5  out of  5
rating by Brenda Thorp
"Every one is good"
We responded:
"Thank you, Brenda! I'm happy to know you had a positive experience with our team. If you ever need anything else, feel free to reach out!"
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Gayle Petersen

September 4, 2025

5  out of  5
rating by Gayle Petersen
"I called to get some information and had to leave a voicemail. They called me back in a very reasonable amount of time. Great service!"
We responded:
"Thank you, Gayle! I'm happy to hear that you received a prompt callback and found our service great. We’re always here to assist with any questions or needs you might have. Let us know if there's anything else we can do for you!"
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Sarah Louise

September 3, 2025

5  out of  5
rating by Sarah Louise
"Fran was amazing helpful and friendly. I recommend our local insurance agency to everyone."
We responded:
"Thank you, Sarah Louise! I'm glad to hear that Fran gave you helpful and friendly service. Your recommendation is important to us. Let us know if there's anything else we can help you with!"
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Steve Lawrence

August 28, 2025

5  out of  5
rating by Steve Lawrence
"I heard a radio ad about a device that detects faulty wiring, and access to it was offered by a different insurance company. Serenity told me she would do some research into it, and she followed up as promised. I appreciated her professionalism."
We responded:
"Thank you for your review, Steve! I'm glad to hear that Serenity was able to assist you with professionalism and follow through on her promise. We always strive to provide helpful and reliable service. If you have any more questions or need further assistance, feel free to reach out!"
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Charisse Lee

August 26, 2025

5  out of  5
rating by Charisse Lee
"Thanks to Fran for making the auto policy experience efficient and friendly. Customer service makes all the difference!"
We responded:
"Charisse, thank you for your feedback! I'm happy to hear that Fran made your auto policy experience both efficient and friendly. Our team is committed to providing excellent customer service. Let us know if there's anything else we can assist you with!"
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Kyle Behrenfeld

August 26, 2025

5  out of  5
rating by Kyle Behrenfeld
"Fran is awesome."
We responded:
"Kyle, thank you for your feedback! I'm happy to hear that Fran provided you with excellent service. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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张帆

August 22, 2025

5  out of  5
rating by 张帆
"Fran is so nice!! She is awesome!!!"
We responded:
"Thank you, 张帆! I'm glad to hear that Fran made such a positive impression. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
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Rhythm Chakma

August 21, 2025

5  out of  5
rating by Rhythm Chakma
"She was very helpful and was very kind! I was able to convey everything that was needed and she handled all the information with professional care."
We responded:
"Thank you, Rhythm! I'm happy to hear that you found the assistance helpful and kind. It's great to know that everything was handled with professional care. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Rovert Frost

August 21, 2025

5  out of  5
rating by Rovert Frost
"I've never had an issue. Nick has kept his word on everything he's told me. I've been with them for years, ill be with them for years. I recommend"
We responded:
"Thank you, Rovert! I'm happy to hear that you've had such a positive experience with us over the years. Our team is committed to keeping our promises and providing reliable service. We appreciate your recommendation and look forward to continuing to serve you! If you ever need anything, feel free to reach out."