State Farm® Insurance Agent Nick Romo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kot Vasya
September 25, 2024
5
out of
5
rating by Kot Vasya
"Chelsea Marie was a great help. It was a great pleasure doing business with her. She saved a lot of money on my car and home insurance. On top of that I got better perks. Thank you very much."
Randi P.
July 18, 2024
5
out of
5
rating by Randi P.
"I worked with Fran recently to inquire about some policy changes and she was very kind, patient and efficient."
We responded:
"Hi Randi, thank you so much for your wonderful review! I'm very happy to know that Fran was kind, patient, and efficient in assisting you with your policy changes. We truly appreciate your feedback and look forward to helping you with any future needs! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Augustine Construction
June 27, 2024
5
out of
5
rating by Augustine Construction
"Nick reached out to our company a year or two back. We switched our auto insurance to him at State Farm. He is so pleasant to work for and work with. He even sent me a Dunkin donuts gift card out of the blue for no reason and gave us Gift cards to a restaurant for Christmas. So thoughtful! I highly recommend Nick Romo."
We responded:
"Augustine, I am thrilled to hear that you had such a positive experience with our office! I am pleased that you found our service thoughtful and enjoyable. It's always a pleasure to go above and beyond for our valued clients. Thank you for recommending me, and we look forward to assisting you further in the future! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Robyn Bryant
June 27, 2024
5
out of
5
rating by Robyn Bryant
"Frances (Fran) Rendino is exceptional. She is kind, responsive and professional. She has met and exceeded my expectations helping my elderly mother update her address and beneficiaries on her life insurance policy. Thank you Fran. It has been a pleasure working with you. It is comforting to know you are available when we need your assistance in the future."
We responded:
"Robyn, I'm elated to hear that Fran provided exceptional service in updating your mother's policy. We're pleased to have exceeded your expectations and look forward to assisting you in the future. Thank you for your kind words! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Emily DiSalvo
June 26, 2024
5
out of
5
rating by Emily DiSalvo
"I have been working with Melissa who has been extremely helpful and prompt in her email replies!"
We responded:
"Thank you, Emily, for your 5-star review! I'm pleased to hear that Melissa provided you with extremely helpful and prompt service via email. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Sarah Blankstein
June 20, 2024
5
out of
5
rating by Sarah Blankstein
"Nick Romo 🙏🏼 very attentive, helpful & really cares about clients !!"
We responded:
"Thank you, Sarah, for your glowing review! I'm pleased to hear that you found our office attentive, helpful, and caring. Ensuring my clients' satisfaction is our top priority, and we're grateful for your kind words. Please feel free to reach out for any future insurance needs. - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
gladys rodriguez
June 4, 2024
5
out of
5
rating by gladys rodriguez
"Nick helped me find the perfect product to meet my needs. He is kind and thoughtful and made this a painless process!"
We responded:
"Gladys, your positive feedback truly brightens our day! I'm thrilled you found the perfect product to meet your needs with our team. Making the insurance process painless for you is always our goal. Thank you for choosing our office for your insurance needs! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Danby Food and Drink
June 3, 2024
5
out of
5
rating by Danby Food and Drink
"Nick and Melissa have been great to work with--responsive, answering all my questions punctually. Grateful for their service!"
We responded:
"Danby, I'm pleased to hear that Melissa and our team provided you with responsive and punctual service, answering all your questions. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Laura Hayduchok
June 3, 2024
5
out of
5
rating by Laura Hayduchok
"I've been with State Farm for over a decade and always receive excellent assistance. Nick and his team are always helpful and show care and respect every time I call. Would absolutely recommend Nick Romo State Farm!"
We responded:
"Laura, we're happy to have provided you with excellent assistance for over a decade! We're pleased to hear that our team have been helpful, caring, and respectful during your calls. Thank you for recommending Nick Romo State Farm Agency. We're grateful for your loyalty and trust! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Irene Marion
May 30, 2024
5
out of
5
rating by Irene Marion
"Always there to answer questions where you can understand them"
We responded:
"Irene, we're pleased to know that we were able to provide clear explanations to your questions! Our team is always here to ensure you understand your insurance needs. Thank you for recognizing our commitment to clarity and customer service. - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Shane Ramsey
May 17, 2024
5
out of
5
rating by Shane Ramsey
"Very friendly and helpful!"
We responded:
"Shane, I'm pleased to hear that you found our team very friendly and helpful! Providing exceptional service is our top priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Brigid Allinger
May 17, 2024
5
out of
5
rating by Brigid Allinger
"Nick Romo State Farm stays in touch. He and his team are great to work with."
We responded:
"Thank you, Brigid! I'm pleased to hear that you find our team at Nick Romo State Farm great to work with. Keeping in touch and providing excellent service is our priority. - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Adrienne Katelyn Ma
May 17, 2024
5
out of
5
rating by Adrienne Katelyn Ma
"Nick Romo and his staff are so attentive, knowledgeable, and friendly! You'll be in good hands with this agent!"
We responded:
"Adrienne, your review truly warms our hearts! I am pleased you found my team attentive, knowledgeable, and friendly. We are grateful for your kind words."
Kay Begel
May 15, 2024
5
out of
5
rating by Kay Begel
"I was very happy with the girl Catrina Romo , when she called to tell me about State Farm Insurance at the same time my son was in the process getting me Progressive Insurance but the more I spoke to her she had the answers and she sold me on the auto insurance and also the homeowners insurance . My son cancelled the start with Progressive. I am very happy the way she handled everything."
We responded:
"Kay, I'm ecstatic to hear about your positive experience with Catrina at our office! I'm pleased that she could assist you with both auto and homeowners insurance, and I'm grateful for the opportunity to serve you. If you ever need further assistance, feel free to reach out. Thank you for choosing us! - Nick Romo, State Farm Insurance Agent, Ithaca, NY"
Ann DiPetta
May 14, 2024
5
out of
5
rating by Ann DiPetta
"Melissa is the BEST! I had an issue with glass coverage bc of the many layers and companies involved and she had it ironed out in an hour. Thank you!"
We responded:
"Thank you Ann for this wonderful review. We promise to always make choosing State Farm simple & easy with a personalized touch."
Alex Miller
May 8, 2024
4
out of
5
rating by Alex Miller
"Great customer service."
We responded:
"Alex, we're pleased to hear you had a great customer service experience with us! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you for choosing our office! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Deady Teddy12345
May 7, 2024
5
out of
5
rating by Deady Teddy12345
"The people there are awesome and they always give you the best deal."
We responded:
"Deady, we're thrilled to hear that you had an awesome experience with us and that we could provide you with the best deal! Our team is pleased to have made your insurance experience a positive one. Thank you for your kind words, and we look forward to assisting you with all your insurance needs in the future! - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Kairen Wong
May 7, 2024
5
out of
5
rating by Kairen Wong
"Fran at the Nick Romo office patiently answered my questions for an hour regarding home policy. Thanks Fran!"
We responded:
"Kairen, your detailed review is greatly appreciated! Fran's dedication to answering your home policy questions for an hour truly exemplifies our commitment to exceptional customer service. We're pleased to hear you had a positive experience and are grateful for your kind words. Please feel free to reach out for any future insurance needs or questions. Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Monica Hauser Wolff
May 6, 2024
5
out of
5
rating by Monica Hauser Wolff
"After recently moving to Ithaca from out of state, there has been a lot of personal administrative work, made even more difficult by COVID-19. Transferring my car insurance and deciding to bundle with Nick has by far been the easiest part of this transition. In less than 24 hours, I went from being stressed about finding the right agent to not only having my insurance transferred to Nick, but also having him go above and beyond by saving me hundreds of dollars through bundled insurance. Thank you Nick!"
We responded:
"I feel so fortunate you found me to assist with your transition to Ithaca. It is our responsibility to make insurance and these types of transitions as easy as possible. Wish you and husband the very best during your time in Ithaca."
Robin Alpaugh
May 5, 2024
5
out of
5
rating by Robin Alpaugh
"I have know Nick Romo for several years, having met him through Southern Tier Young Professionals. He is a hard working, community oriented small business owner and also a nice guy. I can't thank him enough for his support of our upcoming Great Race event in downtown Binghamton on June 26th!"
We responded:
"Robin, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor! - Nick Romo - State Farm Insurance Agent"
Michael Loeffelman
May 2, 2024
5
out of
5
rating by Michael Loeffelman
"Nick Romo is an outstanding professional committed to listening and strengthening the client experience. He has hired a staff of professionals who value listening, being patient, and serving as valuable resource to clients. I am especially thankful for Melissa. Melissa was extremely helpful when I received some mail from State Farm that I did not understand. She was very patient with my questions and I felt very comfortable with being honest with her. Fran is another member of the team who has been great to connect with. I strongly recommend Nick Romo and his team to anyone that I meet in Ithaca who has questions about insurance."
We responded:
"Michael, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
Jayme Elk
April 26, 2024
5
out of
5
rating by Jayme Elk
"Nick Romo's State Farm Insurance is the very best in the area, with the most wonderful caring staff, and Nick always makes sure everything for every policy is just right for my Home, Car and Life. I have never had this level of care and service from any other Agent or company. I appreciate that they're truly there when you need it, and are so knowledgeable to really give you the best Value and coverage. Thanks to Nick Romo's State Farm Insurance, downtown Ithaca NY."
We responded:
"Thank you Jayme! We truly appreciate that you choose us to protect what is important to you."
Armin Heurich
March 25, 2024
5
out of
5
rating by Armin Heurich
"Catrina Romo provided excellent and timely care for me with auto insurance. Almost instantaneous response...greatly appreciated."
We responded:
"Thank you for your wonderful review, Armin! I'm delighted to hear that Catrina provided you with excellent and timely care for your auto insurance needs. Our team at the office works hard to ensure our clients receive top-notch service, and we appreciate your kind words. We look forward to continuing to provide you with exceptional insurance coverage and service. - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
CJ Tillberg
March 25, 2024
5
out of
5
rating by CJ Tillberg
"Nick Romo is a great agent! He is very professional and easy to work with! He worked so hard to find the best quote for our business! - VGM Properties Management, Ithaca, NY"
We responded:
"Thank you so much for your positive feedback, CJ! We are thrilled to hear that you had a great experience working with Nick Romo State Farm team to find the best quote for your business. Providing excellent service is our top priority, and we appreciate your kind words. We look forward to continuing to assist you with all your insurance needs. - Nick Romo - State Farm Insurance Agent, Ithaca, NY"
Pamela de Bourg
March 25, 2024
5
out of
5
rating by Pamela de Bourg
"Excellent professionalism and effort to create a great customer service experience"
We responded:
"Thank you for your glowing review, Pamela! We are thrilled to hear that our team's professionalism and efforts in creating a great customer service experience have not gone unnoticed. Providing top-notch service is our priority, and we appreciate your recognition of our hard work. We look forward to continuing to serve you with excellence. - Nick Romo, State Farm Insurance Agent, Ithaca, NY"