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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

DB Berry (DBerry)

May 26, 2023

5  out of  5 rating by DB Berry (DBerry)
"Appreciate Nick Romo and Melissa Coville for working with me to find the blindspots in my policy and helping me find something that works for me without pressuring me. Would recommend this agency."

Samuel Peterson

May 12, 2023

5  out of  5 rating by Samuel Peterson
"So helpful in developing policy for pretty complex property scenario. Thanks."

Dan Sasson

May 2, 2023

5  out of  5 rating by Dan Sasson
"Nick and the office in general are always super responsive and helpful. I’ve been with them for years and have never been disappointed"

Miranda Roche

April 21, 2023

5  out of  5 rating by Miranda Roche
"Worked with Melissa, absolutely the best. Was warm and welcoming. She made sure I was completely aware of all of my coverages so I could make the best decisions for both my car and my life insurance."

Hanjun Kim

April 14, 2023

4  out of  5 rating by Hanjun Kim
"They are so kind! Especially, they explain me about the insurace in detail. But it takes more than an hour."


April 14, 2023

5  out of  5 rating by 33deelz
"The staff is always amazing and making changes to policies is simple and fast. The professionalism is at the highest standards."

Mr. Raven Fanatic

April 5, 2023

5  out of  5 rating by Mr. Raven Fanatic
"Easy to deal with! Great rates! Efficient service! Friendly people!"

Rich Higgins

March 30, 2023

5  out of  5 rating by Rich Higgins
"Nick Romo State Farm Insurance did a fantastic job setting up my auto and homeowner's policies. They were price competitive and very efficient."


March 28, 2023

5  out of  5 rating by Daniel HARDING
"Nick Romo is the man."

Alex A

March 23, 2023

5  out of  5 rating by Alex A
"Melissa is such a pleasure to work with. She is as nice as she is professional, prompt and communicative, and that's saying a lot. My experience with this agency has improved 100 fold since I started working with her, and it I had a good experience to begin with."

Donaldi Ramírez

March 23, 2023

5  out of  5 rating by Donaldi Ramírez
"(Translated by Google) Thank you for your help, you have been able to help me with insurance for my vehicles. (Original) Gracias por su ayuda, han sabido ayudarme con seguro para mis vehículos."

Cassidy Clark

March 21, 2023

5  out of  5 rating by Cassidy Clark
"If you get the pleasure of speaking with Melissa, she is absolutely wonderful! She is very kind, thorough, and quick to respond. I sincerely appreciate all of the effort she went through to look into my insurance policy and help me figure out how to optimize it better than it already was. She is amazing! Very happy with the service I received and look forward to speaking with her again in the future when needed (:"

Deb Hibbard

March 17, 2023

5  out of  5 rating by Deb Hibbard
"Although we have not changed insurance agents, yet- we are inclined to do so after meeting Nick. I cannot leave the house, but need my power of attorney notarized. We searched a long time before a friend of a friend who is also in the real estate business connected us to Nick, who without pause offered to come to our house and notarize a power of attorney. Friendly, professional (a rare balance accomplished) and someone who moved from a large city but who embraces this city and environs. We liked him very much."

Lamar-Shea Chang

March 16, 2023

5  out of  5 rating by Lamar-Shea Chang
"Absolutely amazing service. All concerns are non existent with these guys. Looking forward to Statefarm taking care of all our Business needs for a foreseeable future. <3"

Minkyeong Kim

March 1, 2023

5  out of  5 rating by Minkyeong Kim
"I made new car insurance in this company. This place is so professional. Actually, I want to know about several things (international license, adding driver and etc.). They answered those things kindly and it helped me a lot."

Jordan Trice

February 24, 2023

5  out of  5 rating by Jordan Trice
"Cut my auto insurance in half and did it quickly and efficiently."

Shadasha Ross

February 19, 2023

5  out of  5 rating by Shadasha Ross
"The best rate I could find !! Very fast & prompt communication! Nick is definitely that guy he makes it happen !! Thank you SOO MUCH NICK"


February 3, 2023

5  out of  5 rating by C P
"I don’t know why I didn’t use State Farm to begin with! I can’t recommend Catrina enough. She answered all my questions and helped me get auto insurance that’s right for me at an affordable rate (she informed me of discounts I was unaware of). Very responsive with friendly service."

Clark Young

February 3, 2023

5  out of  5 rating by Clark Young
"I've worked for a business that switched to working with Nick about 3 years ago. He has always been easy to contact, connected, and willing to help. When it was time to purchase insurance for my own business, his involvement with local affairs and investment in the community drew me to his group. His pricing is agreeable to alternatives, but his availability make any difference worth it to go with him."

Joshua Lamos-Sweeney

January 31, 2023

5  out of  5 rating by Joshua Lamos-Sweeney
"Haven't had to make a claim yet, but I have been with State Farm for a while. As for policies, Nick's office does a great job explaining everything, and they've done a great job of giving advice on tailoring my policy to my needs."

Glenn Newberger

January 27, 2023

5  out of  5 rating by Glenn Newberger
"Nick made it clear and easy to get insurance for our business."

Ra Gar

January 22, 2023

5  out of  5 rating by Ra Gar
"His staff is very professional and helpful."

Sarah Richer

January 5, 2023

5  out of  5 rating by Sarah Richer
"Nick is great! He is always responsive and is very knowledgeable. He helped me through the process of insurance for my first home and is now assisting with car insurance. I would not go to anyone else!"

Alison Mueller

December 29, 2022

5  out of  5 rating by Alison Mueller
"Catrina was very helpful getting both me and my boyfriend set up with State Farm insurance. She made it simple for me to switch my insurance to New York state and for my boyfriend to switch from another provider. We are both very happy with our new rates and also having a agent local to us in Ithaca!"

Hugh Manoli

December 28, 2022

5  out of  5 rating by Hugh Manoli
"Everyone was Great!"