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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessie Marshall

Jessie Marshall

March 10, 2026

5  out of  5
rating by Jessie Marshall
"Great service, nice folks."
We responded:
"Thank you, Jessie! I'm happy to hear you enjoyed our service and found our team friendly. We’re always here to assist with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Brandon Morey

March 9, 2026

5  out of  5
rating by Brandon Morey
"Had to have my son put on our insurance since he just got his license. Fran was extremely helpful with the whole process and even found some discounts to help us out. Very happy with the whole process."
We responded:
"Thank you, Brandon! I'm glad to hear that Fran was able to assist you with adding your son to your insurance and finding some discounts. We appreciate your feedback and are happy you had a positive experience with us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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makaila belden

March 9, 2026

5  out of  5
rating by makaila belden
"Serenity was so helpful, patient, kind and explained everything in great detail. She answered all my questions that I had and was extremely thorough! And the fact that she was so kind was a plus! Great customer service!!"
We responded:
"Makaila, thank you for your feedback! I'm glad to hear you received such helpful and detailed service. It's great to know that your questions were answered thoroughly. If you need anything else, feel free to reach out!"
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Duane Blaske

March 6, 2026

5  out of  5
rating by Duane Blaske
"Fran was amazing on helping with all my questions."
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James Roberts

March 5, 2026

5  out of  5
rating by James Roberts
"Nick and his crew, including Fran and Serenity, do a great job at helping wade through insurance matters. They are super responsive, very patient in their explanations, and they know how to be good to their clients. I’m very happy to be working with them"
We responded:
"Thank you, James! I'm happy that our team has been able to assist you effectively with your insurance needs. We appreciate your feedback on our responsiveness and patience. If you ever need anything else, feel free to reach out!"
Profile photo of Zachary Larkins

Zachary Larkins

March 5, 2026

5  out of  5
rating by Zachary Larkins
"Serenity has been very helpful on multiple occasions helping me figure out my semi complex insurance needs."
We responded:
"Zachary, thank you for the five-stars! We greatly appreciate your business!"
Profile photo of April Carlyle

April Carlyle

March 5, 2026

5  out of  5
rating by April Carlyle
"Shout out to Fran for her exceptional customer service today! I had quite a few estimate policy rate questions. She was helpful and kind."
We responded:
"April, thank you for your wonderful feedback! I'm glad to hear you received exceptional service and your policy rate questions were addressed with care. Our team is committed to providing helpful and kind support. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Patrick Cook

Patrick Cook

March 5, 2026

5  out of  5
rating by Patrick Cook
"My experience with Serenity was completely above and beyond my expectations! Not only did she provide superior service, she also helped me get amazing insurance coverage for my home and 2 car's! This insurance agency completely blew away the competition, when it comes to price and coverage! If you want better coverage for a better price be sure to call and ask for Serenity!!!"
We responded:
"Thank you, Patrick! I'm happy to know that your experience exceeded expectations and that you found excellent coverage for your home and cars. We aim to provide top-notch service and value, and it's fantastic to hear we made a difference. If there's anything else you need, just let us know!"
Profile photo of Alfyad Henry

Alfyad Henry

March 5, 2026

5  out of  5
rating by Alfyad Henry
"It is pretty great. Very helpful."
We responded:
"Thank you, Alfyad! I'm happy you found our service helpful. We’re always here to assist with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of matthew perez

matthew perez

March 3, 2026

5  out of  5
rating by matthew perez
"Fran is extremely helpful and wonderful at what she does! Thank you so much for helping me out!"
We responded:
"Thank you, Matthew! I'm happy to hear that Fran was able to assist you so effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Sunceray Coaxum-Agor

Sunceray Coaxum-Agor

February 27, 2026

5  out of  5
rating by Sunceray Coaxum-Agor
"Nick and his staff has been very helpful in getting my issues in order. The staff is always very pleasant and helpful and Nick is always there when you need him. I just love working with him and his staff.."
We responded:
"Thank you, Sunceray! I'm glad to know that our team has been able to assist you effectively. Your appreciation of their helpfulness and pleasant nature is truly valued. If you ever need anything else, feel free to reach out!"
Profile photo of Qin Fu

Qin Fu

February 26, 2026

5  out of  5
rating by Qin Fu
"The state Farm agent does a great serive. I'd like to recommend their insurance."
We responded:
"Thank you, Qin Fu, for your wonderful feedback! I'm happy to know you had a great experience with our service. Your recommendation means a lot to us. If there's anything else we can assist you with, feel free to reach out!"
Profile photo of Jason Blackman

Jason Blackman

February 25, 2026

5  out of  5
rating by Jason Blackman
"Very kind and polite and he answered my questions that I need to stay and it was the very great experience"
We responded:
"Thank you, Jason! I'm happy to hear that you had a great experience and that your questions were answered. If there's anything else you need, feel free to reach out. We’re here to help!"
Profile photo of Santiago Mejia

Santiago Mejia

February 25, 2026

5  out of  5
rating by Santiago Mejia
"I had a fantastic experience with Nock Romo Insurance after my car accident. From the moment I reached out, their team was incredibly organized and thorough in guiding me through the claims process. They ensured I was well-informed every step of the way and took the time to answer all my questions. The office staff is always so welcoming, friendly, and eager to assist, which made the whole experience stress-free. I truly appreciate their professionalism and the level of care they provide. Highly recommend them!"
We responded:
"Thank you, Santiago, for sharing your experience! I'm happy to hear that our team was able to assist you effectively after your car accident. It's great to know that our staff's friendliness and professionalism made the process stress-free for you. If you ever need anything else, feel free to reach out!"
Profile photo of nnchar Harvey

nnchar Harvey

February 23, 2026

5  out of  5
rating by nnchar Harvey
"I received information about health insurance at an event at our local mall. Nick had provided me with helpful information and met with me and my husband. After speaking with Nick we decided on Humana as I was pleased with the benefits to us as our previous Medicare Advantage plan was discontinued."
We responded:
"Thank you for sharing your experience! I'm happy to hear that you and your husband found the information helpful in choosing Humana. If you have any more questions or need assistance, feel free to reach out anytime!"
Profile photo of Rosemary Ortiz

Rosemary Ortiz

February 21, 2026

5  out of  5
rating by Rosemary Ortiz
"This is the best Statefarm office!! I've called several times and have gone in person and have always had all my questions answered! The staff is so friendly! The agent Nick Romo personally called me back when I had to file a claim on a Friday night."
We responded:
"Thank you for this 5 star review and choosing us for your auto, home, and life insurance."
Profile photo of Tonia Morter

Tonia Morter

February 20, 2026

5  out of  5
rating by Tonia Morter
"Nick Romo exceeded our expectations with his comprehensive understanding of our insurance needs, taking the time to thoroughly explain all aspects."
We responded:
"Thank you, Tonia! I'm happy to know that our thorough approach and understanding of your insurance needs made a positive impact. We’re always here to assist with any questions or future needs. Let us know if we can help with anything else!"
Profile photo of Stephen Vaknin

Stephen Vaknin

February 20, 2026

5  out of  5
rating by Stephen Vaknin
"I've been working with Nick's team since 2020 and they have always gone above & beyond for our business. We operate a complex contracting firm in NYC, and the insurance needs require daily communication & changes. We especially enjoy working with Serenity, our account manager, who goes above and beyond (even when back and forth discussions stretch 200+ emails on a single thread!) All in all, I would definitely recommend working with Nick and his team for all GL, umbrella, vehicle, and WC needs."
We responded:
"Thank you, Stephen! I'm glad our team has been able to support your contracting firm so effectively. We understand the complexities of your insurance needs and are committed to providing the best service possible. Your recommendation means a lot to us. If there's anything else we can assist with, just let us know!"
Profile photo of E R

E R

February 13, 2026

5  out of  5
rating by E R
"Serenity is hands down the best she’s been helping me through a situation with my renters insurance. She has went above and beyond to make sure everything great. 10/10 would recommend this agency to anyone who’s looking to be covered"
We responded:
"Thank you for your fantastic review! I'm so happy to hear that our team has been such a great help with your insurance. We appreciate your recommendation and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Jess Clement

Jess Clement

February 13, 2026

5  out of  5
rating by Jess Clement
"I appreciate everyone’s efforts at Nick’s office in assisting me in adding additional vehicle coverage to my policy. They gave me a great price with solid coverage quickly. I highly recommend!"
We responded:
"Thank you, Jess! I'm happy to hear that our team was able to assist you efficiently with your coverage. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Profile photo of Duverglas Cherilus

Duverglas Cherilus

February 12, 2026

5  out of  5
rating by Duverglas Cherilus
"Mwen toujours sa ki pi bon, se pou m di wou se State farm ki pi bon asirans et nou bay bon service. Employé ki banm service jodi a mwen Bali 10/10"
We responded:
"Duverglas, thank you so much for the 5-star review! We are honored by your kind words and so happy to hear that our team provided you with 10/10 service today. We truly appreciate your support and are proud to be your insurance provider. Please don't hesitate to reach out if you need anything else!"
Profile photo of Angel Dingle

Angel Dingle

February 11, 2026

5  out of  5
rating by Angel Dingle
"Very helpful and polite the willingness to help someone is always appreciated thank you and have a great day"
We responded:
"Angel, thank you for your wonderful feedback! I'm happy to know you found our team helpful and polite. We’re always here to assist you with any insurance needs. Have a fantastic day!"
Profile photo of Ariana Bastian

Ariana Bastian

February 11, 2026

5  out of  5
rating by Ariana Bastian
"Fran has been awesome with taking care of my vehicle insurance and helping me remove one of my vehicles!"
We responded:
"Hey, Ariana! Thanks so much for letting us know that Fran has been awesome in taking care of your auto insurance and helping you remove one of your cars. We appreciate you trusting us with your coverage and are happy to hear the process was handled efficiently. If you ever need anything else, our team is here to help."
Profile photo of grace Han

grace Han

February 10, 2026

5  out of  5
rating by grace Han
"Serenity is the best and so patient.Love her ."
We responded:
"Thank you for your feedback, Grace! I'm delighted to hear that Serenity provided you with such a positive experience. We appreciate your kind words and are here to assist you with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Angel Kahala

Angel Kahala

February 6, 2026

5  out of  5
rating by Angel Kahala
"Incredibly helpful and extremely kind. Nick’s office has helped me so much with big things such as a Total Loss accident or small things like Good driving discounts, I feel supported at all times! I also want to mention Fran who was very kind over the phone and efficient at taking care of policy related tasks."
We responded:
"Angel, thank you for your wonderful feedback! I'm happy to know that you felt supported during the claims process and that everything was handled promptly. If you ever need anything else, feel free to reach out!"